Employee engagement surveys are tools used to measure the level of motivation and commitment that employees have to their work and the organization. These surveys typically ask employees a series of questions about their job satisfaction, motivation, and overall feelings about the company.
By analyzing the results of an employee engagement survey, organizations can identify areas where employees are highly engaged and areas where there may be room for improvement. This can help you develop strategies to increase employee engagement and improve overall performance and productivity.
Calculating the average score
The average score is a measure of employee engagement that is calculated by adding up all the responses to the employee engagement survey questions and dividing by the total number of responses.
Calculating the score on specific categories
Calculating the employee engagement score at the category level involves analyzing the responses to specific questions or themes in an employee engagement survey to understand how employees feel about different aspects of their work. This can help organizations identify areas for improvement and tailor their strategies to address specific issues or concerns.
Examples of categories could be:
Example of a calculation
Imagine that you have conducted an employee engagement survey and asked employees to rate their satisfaction with their job duties on a scale of 0 to 10, with 0 being "highly frustrated" and 10 being "highly satisfied." The responses to the question are: